Mr. Jagat Mehta

National General Secretary, ETAA

Throwing light on the success of the Convention, Jagat Mehta, National General Secretary, ETAA, said, "The Convention garnered an overwhelming response in a flat 40-day record-breaking period. The Convention being our first one, acted as a learning experience and now we are aware of ways to improvise and better host our next Convention. The way in which a mere six-member team in Mumbai organised the entire Convention was a commendable effort, and gives me a sense of pride to be a part of ETAA. Our first international Convention received immense support from the travel fraternity and a special mention of Lama Tours for their brilliant arrangements. DTCM's (Dubai's Department of Tourism and Commerce Marketing) first offline certification registered almost 100 per cent attendance, which was voluntary and it was surprising and pleasant to see such participation."

Mr. Abhijit Khadilkar

National Joint Secretary, ETAA

The discipline and passion to learn and absorb all about Dubai displayed by the members was noticed by one and all. "Our Convention was a smashing success and was carried out seamlessly. The discipline showed by the agents was very impressive with all attendees being extremely punctual and arriving at every activity on all three days, dot on time. The DTCM certification programme saw an impressive turnout, with almost 100 per cent members attending and being present at sharp 9.00 am. A major highlight of the Convention was that all the agents attended every presentation and were very enthusiastic about learning about all the offerings of the destination. The Convention was an excellent platform to represent retail agents, and seeing the success we are looking forward to tourism boards collaborating with us to promote their destinations via our future Conventions" said Abhijit Khadilkar, National Joint Secretary, ETAA.

Ms. Dipti Thakoor

Board Member, ETAA

The USP of the Convention was its experiential aspect. Dipti Thakoor, Board Member, ETAA, said, "Organising our first international Convention was a great experience. The challenge was to give a memorable experience, with a difference to our delegates. The experience started at the airport with separate immigration counters organised by DTCM. The offline certification programme conducted by DTCM for the first time was applauded by a houseful conference hall. Arrangements for sightseeing, desert safari, etc., were very well taken care of by the Lama team. From seasoned travellers to first-time travellers, the Convention had something to offer each one of them. The grand success of the Convention is due to the combined efforts of DTCM, Lama Tours, ETAA and the delegates."

Mr. Dharmesh Advani

Treasurer, ETAA

"This was our first experience and being a part of the committee was a lot of fun. We learnt a lot from this experience and from the other people we worked with. The response the Convention has received has made all that hard work worthwhile. Dubai turned out to be the perfect choice for this event. It was close enough to attract a lot of members. Plus it offered the perfect blend of work and relaxation. The Dubai Expert programme, lunch sessions and evening get-togethers served as apt opportunities for like-minded people to come together and learn from each other. This was, in fact, the goal of the Convention and I am happy to report that we were able to achieve it with astounding success. I would like to thank each and every member who dedicated their valuable time to organise and attend the Convention and make it such a huge success. I assure you that with your continued support, the next one will be bigger and better" added Dharmesh Advani, Treasurer, ETAA.

Mr. Shripad Deshpande

Chairman, Pune Chapter, ETAA

Many members have small set-ups and this Convention acted as a golden opportunity for them to discover Dubai as a destination at a very affordable price. Small players in the trade rarely get this kind of exposure. One of the most important and rewarding parts of this Convention was DTCM's offline training programme where all participants were awarded certificates as Dubai specialists. The entire Convention was memorable, but the Desert Safari organised by Lama Tours was most fun.

Ms. Namita Deshpande

MD, Deshpande Travels

Travelling to Dubai for the first time was a great experience. As a tourism destination it has got diverse offerings. The Convention was very well organised and was a fine mix of great foods, sights and hospitality.

Mr. M P Joy

Chairman, South India Chapter, ETAA

The first international Convention was a grand success and another feather on ETAA's cap. The strategy for the format of the Convention and the crystal-clear planning by the organising committee was commendable and the entire Convention was an excellent experience for all participants.

Mr. Sunil Deshpande

GM, Venture Holidays

The Convention was perfectly coordinated and all of us thoroughly enjoyed it. This was my first trip abroad. Dubai was a fantastic experience and having experienced its offerings personally, I would love to promote the destination now.

Mr. Pankaj Nagpal

Chairman, North India Chapter, ETAA

All three days of the Convention were action-packed and ETAA created many firsts like the offline Dubai Expert Training programme by DTCM. All supporting partners ensured a memorable experience for the delegates, right from having separate immigrations counters at the airport, choice of venues like hosting a gala dinner at a golf course and Bedouin Desert Camp, menus with a wide array of cuisines and finest wines and liquor. Arrangements made by Lama Tours were of the highest quality.


Privacy Policy

ETAA can be contacted at: Bombay Travels Pvt Ltd, 7-B, Hassan Manzil,
71 August Kranti Marg, Mumbai 400036
Contact Information: Tel +91 22 23873312 | Email: info@etaaindia.com

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us at the address mentioned at the start of this Privacy Policy.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above mentioned address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us at the above mentioned address.


Terms of Use:


ETAA (ETAA) maintains this site "www.etaaindia.com" for your information, education, and communication. Please feel free to browse the Site.

If you are browsing the Site as a non-commercial consumer, you may download material displayed on the Site for your non-commercial, personal use only. If you are browsing this Site as an employee/agent/member of any business or organization, you may download material/ information displayed on the Site only for non-commercial purposes, personal use only. This permission is specifically conditioned on your retaining all copyright and other proprietary notices contained on the materials. Additionally, you may not distribute or transmit, modify, reuse, report, or use the contents of this site for public or commercial purpose, including the text, images, audio and video without our written permission

Your access and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions of Use below.

Terms and Conditions of Use:

Information (content, images, specifications and prices wherever listed) are subject to change without prior notice. You should assume that all material / information on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on this Site.

Limitation of Liability

Although care has been taken to ensure the accuracy of the contents of this Site, ETAA makes no warranties or representations as to its accuracy and ETAA specifically disclaims any liability or responsibility for any errors or omissions in the content on the Site. Neither ETAA nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of you access to, or use of, or inability to use or access, the Site. Without limiting the foregoing, everything on this Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Please note that ETAA assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your Computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any material, data, text, images, video or audio from the Site.

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The material / information provided on the Site is either the property of, or used with permission by, ETAA. Unless otherwise specified by these terms and conditions or specific permission provided elsewhere on this Site, the Site is for your personal and non–commercial use. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as you comply with the Terms and Conditions of Use, ETAA grants you a non-exclusive, non-transferable, limited right to enter, display and use this Site. Any unauthorized use of the content including images, video, animations, may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.


The Site may provide links to other Web Sites, which are not under control of ETAA and it shall not be responsible in any way for the contents of any such web Sites linked to or from its Site. Any inclusion of such links shall not imply / interpreted as an endorsement of the owner / sponsor of the site or the content of the site. ETAA disclaims all warranties, express and implied as to accuracy, validity, and legality or otherwise of any materials or information contained on such sites.

Right to Change The Terms and Conditions of Use or Content on the Site:

ETAA may at any time revise these Terms and Conditions of Use by updating this posting. Since you are bound by these Terms and Conditions, you should therefore periodically visit this page, by clicking on the Terms of Use hyperlink at the bottom of the web pages of the Site, to review the Terms and Conditions of Use. Copyright, unless otherwise stated, or similar rights in all material presented on the Site, including graphical images, is owned by ETAA.


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ETAA Refund/Cancellation Policy

Enterprise Travel Agents Association - (ETAA) reserves the right to refuse/cancel a membership in ETAA.

If ETAA refuses a new or renewing membership and or event participation, registrants will be offered a refund/no refund as applicable.

Membership Cancellation by Participant

Membership cancellations received within 7 days of registration may be eligible to receive a full refund less 50% service fee.

Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be accepted via e-mail, and must be received by the stated cancellation deadline.

All benefits and incentives received by participant must be cancelled/returned to the ETAA.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the attendee and/or transaction number.

Refunds will be credited back to the original credit / debit card used for payment and or any other payment mode accepted at the time of making the payment by ETAA.

The above policies apply to all ETAA memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.

  ETAA Event Refund/Cancellation Policy Event Cancellation by Sponsor

Enterprise Travel Agents Association (ETAA) reserves the right to cancel an event due to low enrolment or other circumstances which would make the event non-viable.

If ETAA cancels an event, registrants will be offered a full refund after deducting appropriate administration charges.

Should circumstances arise that result in the postponement of an event, ETAA has the right to either issue a full refund or transfer registration to the same event at a new, future date.

Registration Cancellation by Participant

Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 30 business days before the event.

Registration cancellations received prior to the deadline may be eligible to receive a refund after deducting appropriate administration charges.

Cancellations received after the stated deadline will not be eligible for a refund.

Refunds will not be available for registrants who choose not to attend an event.

Cancellations will be accepted in writing only and must be received by the stated cancellation deadline.

All refund requests must be made by the attendee or credit card holder.

Refund requests must include the name of the attendee and/or transaction number.

Refunds will be credited back to the original credit card used for payment.

The above policies apply to all ETAA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.